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Welcome to the New Era Technology WebConnect portal!

This Real Time Service Center provides our customers with up to date information regarding service orders, installation orders, invoicing and general account information.

Please click here for portal access.

New Era's field service technicians and service center specialists update service orders in real time to provide New Era customers with the most accurate information available, any time of day.

For more information on our WebConnect portal, or to create an account, please contact your New Era Technology account manager or our service center staff directly at 617-367-7474.

For emergency service please call our 24/7 NOC at 888-384-4332.